Pre-sales Service:

The wide product range enables us to provide our clients with stand-alone machines or complete processing plants. Based on our clients'request and budget, our experts make efficient, reliable solutions. Following clients'order we produce strictly, what's more, before placing the order every client has the chance to visit Hamac working machines or complete plant in the site.

To ease the trip for every visitor to China, in particular the first-time visitor, we provide FOR FREE all relevant visitor-friendly services including invitation letter preparation, hotel reservation, airport pick-up, sightseeing guide, etc.

After-sales Service:

Experienced technicians guidance is available on the phone, and on the internet. One or more engineers will be dispatched to the working site to guide you install the customers' plants. Necessary training about machine daily maintenance to local workers is provided also.
After-Sales department is made of well-trained employees and installation engineers, the installation engineers are special and professional members of Hamac, they are now strategically located home and abroad, working for our clients.